Contact
Reach the desk directly
We read everything that arrives. Email is the fastest route to a person, and we aim to reply within three business days.
Factual errors, out-of-date guidance, clarifications and story suggestions. Please include the article title or link.
Questions about this site’s privacy notice, or a request relating to your personal information.
Publisher
MyWifiGuide Media LLCMailing address to be confirmedUnited States- Website:
- mywifiguide.com
- Reply time:
- within three business days
- Language:
- English
What helps us respond quickly
- The page or article the message is about, ideally as a link.
- What you expected and what you found instead, if you are reporting a problem with the site.
- For a correction, the specific sentence and, where possible, the source that contradicts it.
What we cannot help with
We are an independent publication, not a service provider. We cannot access, change, cancel or troubleshoot an account you hold with any internet company, and we cannot arrange installation, billing adjustments or service credits. For anything account specific, your provider is the only party able to act.
We also do not provide individual technical support for private networks, and we do not offer help with accessing any network you are not responsible for.
Advertising and commercial enquiries
Commercial correspondence is handled separately from the editorial desk and has no bearing on what we publish. Editorial staff do not accept payment, gifts or consideration of any kind in exchange for coverage, placement or wording.
Please do not send confidential account numbers, passwords or payment details by email. We do not need them and we do not ask for them.